IT Service Desk Manager

Reference number:: ICT042-878

Salary:: £33,000.00 to £35,160.00 per annum
Closing Date:: Monday 12th October 2026 (10:00am)

The IT Service Desk Manager will lead the support function of the IT Team. The IT Service Desk Manager will be responsible for managing the day-to-day operations of the service desk, mentoring a team of IT Technicians and implementing best practices to optimise service delivery.

The role requires excellent communication, organisation and management skills, a strong technical background, and a commitment to providing outstanding customer service.

Southport Education Group is committed to safeguarding and promoting the welfare of children and young people and all employees are expected to share this commitment.

All appointments are subject to satisfactory pre-employment checks, including a satisfactory Enhanced criminal records check, with Barred List check if appropriate, through the Disclosure and Barring Service (DBS).

An Application Form should be completed and supported by a letter of application, which succinctly but comprehensively identifies your reasons for applying and how your career to date may have equipped you for the post. CVs alone will not be accepted.

Completed applications should be returned by the closing date via email to personnel@southport.ac.uk.

Your interest in the post is greatly appreciated.