Health & Wellbeing Support

You don’t need to struggle alone.

We have all faced big changes to our daily lives recently and we recognise that for some of our students things may continue to feel very tough.
As well as our own student support services there is lots of help available out there. Below are some suggestions of the best places to find what you need.

Support Services

  • In a mental health emergency: go to A&E or your GP

    If you are in crisis or have thoughts about harming yourself or someone else call 999 for an ambulance or go to your nearest Accident & Emergency department. If it’s not an emergency but you are feeling unwell and want advice and support, get in touch with your GP, who will talk it through with you and may refer you to someone else who can give you specialist help.

  • Samaritans - Call Samaritans on 116 123

    or email

  • NHS Mental Health Crisis Line - (Lancashire residents)

    They also have a Wellbeing Helpline & Texting Service, available Monday to Friday 7pm – 11pm and Saturday to Sunday 12pm – Midnight staffed by volunteers and those with lived experience, that offers emotional support ring if you want to chat about your mental health or are lonely etc. It can be contacted on 0800 915 4640 or by texting 'Hello' to 07860 022846.

  • 999 - Police Emergency

  • 101 - Non-Emergency Police

  • Concerned about a child?

    Call 0345 140 0845 between 8am and 6pm. Contact the emergency duty team on 0151 934 3555 for urgent advice outside of office hours, from 5.30 pm Mon to Thurs, and 4 pm Friday.

  • Concerned about an adult?

    If you have a concern you can make a referral to Sefton Council on 0151 934 3737 (an operator will take some brief details so that you can receive a call back from adult social care). For more information on safeguarding adults please visit Sefton Council website.

Please visit the following pages for expert help, guidance and reassurance.

Here are some free apps, recommended by our student support team, helping you look after your mental health and wellbeing. Search for these through Google Play and Apple App Store.

  • Big White Wall

  • Blue Ice

  • Calm Harm

  • Catch It

  • Beat Panic

  • Silver Cloud

There are also many others available, recommended by the NHS.

More Apps

Student Support

At KGV we will do our upmost to support you through your time with us, whether that is through comprehensive careers advice and guidance or via financial, learning or personal support.

Sefton Sexual Health Service

The team at the Sefton Sexual Health Department have put together a useful newsletter with details of all their services and who to contact should you need to access help or advice.